If you wish to come into the office for your appointment, please read this set of guidelines.

If you wish to have a video session, please read the information below. Video sessions utilize an interface (doxy.me) that complies with HIPAA and does not require any downloads.

  1. Please click here for instructions for how to “check in.” The URL for the virtual waiting room is https://doxy.me/alexslinmd

  2. At the appointment time, please check-in to the virtual waiting room. I will then initiate the appointment from my side.

  3. A few tips:

    • While doxy.me does work on smartphones, my experience has been that it works better on desktop/laptops and tablets. Incoming calls on a smartphone can cause problems with the video and audio feed.

    • Try to conduct the appointment in a private area.

    • Using a headset or headphones may improve the experience and help to maintain privacy.

    • Please try to avoid being backlit (e.g., sitting in front of a window) or being in a very dark location.

  4. For instructions on making a payment, please see the last entry on the FAQs page.

If you have any questions, please call me at (818) 277-9414.

 

Copyright © Alex S. Lin.  All rights reserved